Q: How Early Should I Show Up for My Charter?

To leave enough time for our check-in procedure, we recommend your party arrive 15-20 minutes before your scheduled departure time. Leave yourself some margin for traffic or parking related delays, pre-departure bathroom stops, etc. There will be no refunds for those arriving late. Trips are often scheduled multiple times per day and keeping a strict schedule ensures that all of our reservations are honored.

Question 1

Can You Bring Your Own Beer and Wine?

Accepted Answer

Yes! We provide Ice and Coolers for you.  
ABSOLUTELY NO HARD LIQUOR IS ALLOWED ON BOARD THE VESSEL.

Bass River Cruises reserves the right to end the charter if guests are too inebriated.

Question 2

What is your Cancellation Policy? What if there is Bad Weather?

Accepted Answer

For cancellations made 48 hours or more in advance a full refund will be issued.  Cancellations made less than 48 hours in advance will be charged 50%.  No-shows and cancellations made less than 3 hrs before the trip will be charged full price.  We regret that we cannot make exceptions for personal emergencies as a cause for late cancellation.
We will not operate in hazardous weather conditions such as heavy rain, thick fog, high winds or thunder and lightning.  However, no guarantees can be made that every day will be perfectly sunny.  So we will operate as usual in overcast conditions, light fog and in intermittent sprinkles.  The final decision on weather related cancellations rests with us and reservations should be considered upheld unless you speak with us directly over the phone.  If weather cancels your reservation we will make every effort to reschedule for another day.  Otherwise, a full refund will be issued.  If weather cuts your trip short, we will prorate the unused portion.

All refunds will be at the sole discretion of Bass River Boat Cruises.

Question 3

How Early Should I Show Up for My Charter?

Accepted Answer

To leave enough time for our check-­in procedure, we recommend your party arrive 15-20 minutes before your scheduled departure time.  Leave yourself some margin for traffic or parking related delays, pre-departure bathroom stops, etc.  There will be no refunds for those arriving late. Trips are often scheduled multiple times per day and keeping a strict schedule ensures that all of our reservations are honored.

Question 4

Will I Get Seasick

Accepted Answer

Within the protected waters of the Bass River, there is relatively zero chop that causes seasickness.  Nevertheless, concerned passengers are welcome to experiment with over-the-counter remedies containing ginger, which has been shown to calm an upset stomach.  Consult your physician if you have any further questions or concerns.

Question 5

What Should I Bring?

Accepted Answer

The only things you need for your charter are a form of ID and your personal items (snacks, hat, sunglasses, sunscreen – preferably not the spray kind, camera).  It is always a little cooler on the water so a windbreaker or sweatshirt might come in handy.

Question 6

May Food and Drinks be Brought on Board?

Accepted Answer

Yes, feel free to bring your own food and beverages. Additionally, we recommend finger foods (small sandwiches, cheese and crackers, etc) as they are easiest to eat on a boat. Charcuterie boards are available for purchase as well. Foods with sauces will stain clothing and upholstery so are not recommended.  For adults over 21, reasonable amounts of beer and wine are also allowed (please minimize glass containers).  No hard liquor allowed.

Any excessive use of alcohol will result in the immediate termination of the trip with no recourse.

Question 7

Are There Any Age Restrictions?

Accepted Answer

Our Private Sailing Charters are appropriate for all ages and have no age restrictions.
Those with mobility issues must be able to walk down the resort dock (which has ramps) and step up into the vessel.  Very rarely is this an issue, but it should be mentioned.  Our team will assist in any way they can to ensure that those with mobility issues are comfortable. Please call us and let us know if anyone in your party is under 12 so we may have life jackets prepared for them in advance.

Question 8

Are Pets Allowed on Board?

Accepted Answer

No

Question 9

Do You Provide Life Jackets for Children?

Accepted Answer

Yes, we have life jackets for all shapes and sizes (even infants).  While we recommend that everybody wear a life jacket on our boats, by law only those 12 and younger have to wear one at all times. Your boat will have enough life jackets on board for everybody in your group. Younger children are welcome to bring their own life jacket if they are more comfortable, provided it is Coast Guard approved (no arm floaties, please!).

Question 10

We Have a Group Bigger than 7 Can I Bring Them?

Accepted Answer

Yes! However for every additional guest after 7, it is $40. Our vessel is rated for a 16 people by the United States Coast Guard and the USCG does not differentiate between children and adults.  A 16 person capacity means sixteen human beings – regardless of age.